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dscn3127tire3sidewallgashdownintocord.jpg | Hits: 363 | Posted on: 5/8/16
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Used tire purchased from and installed by Tires and More for Less in NE Minneapolis on 03May2016, pic11. Upon returning to Tires and More for Less later in the day on 05May2016 to return the four used tires I purchased from them, I told them a second tire they sold me was also damaged, with a dangerous cut in the sidewall that visibly went into the cord. This photo shows a view with my thumb lightly pressing from behind to help display the depth of the cut. The manager of the used tire store immediately blamed the major-brand tire store for causing the sidewall damage when they removed the tire from the rim, causing me to review the photos I took the day before. The first and last photos in this folder show this cut was present while the tire was mounted to my car, just the way it was originally installed by the used tire store. The store only offered a partial refund, while I asked for a full refund, so I left the four tires at the store without any refund and filed for a full refund with my VISA card. VISA reviewed my claim and wrote back, "... the claim does not qualify as a recognizable billing error under consumer protection laws...". VISA recommended I return to the store to negotiate a refund. I then did, but the negotiation failed, as it did previously.
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